Meet the team!

From left to right: Johanna, Lee, James and Edward

We are a tight team at The Insurance Place. We love what we do, and we enjoy caring for our diverse and endlessly fascinating clients.

No matter who you deal with, you’ll find you are the centre of attention. We are here to discover what you want – and what you may not even realise you need – before we offer any policies or advice.

We are pro-active, establishing regular reviews to find out what’s changed in your life so we can check you still have the right protection for your current needs.

Our service continues once your protection is in place. If you need to make a claim, will always be your dedicated advocate and ensure the claim is a smooth process.

Team member

Johanna Pansier

National Certificate in Financial Services, Level 5 and member of PAA – Professional Advisers Assn Inc.

The Insurance Place founder Johanna Pansier balances her life with activities such as exercise, travel, water sports, wine collecting, reading and helping Gary, her husband, raise his three sons. She power walks the odd half-marathon and thrives on the challenge. Taking a holistic approach to life and health, Johanna is committed to life-long personal growth.

A disclosure statement is available for free and on request.

Team member

Edward Hempseed

National Certificate in Financial Services, Level 5 and member of PAA – Professional Advisers Assn Inc.

Edward joined us in 2015 as a qualified adviser. Ed has been in the insurance industry since 2000 and has worked closely with Johanna most of that time. He understands our values and is passionate about helping our customers find the right cover, which is why he’s a great addition to the The Insurance Place team.

A disclosure statement is available for free and on request.

Team member

Lee Chapman

Lee, our Client Care Manager, looks after all our customer enquiries. She’ll most likely be the voice on the other end of the phone when you first call. Lee, who has been with The Insurance Place since early 2008, has been in the insurance industry since 2004. As a child, Lee travelled overland from the UK to New Zealand and from that journey she developed a fascination for diverse cultures and languages, along with a respect for the different ways people live.

Team member

James Gordon

James takes care of our admin and supports the rest of the The Insurance Place team and our customers. With his service ethic and insurance industry experience, James helps ensure a high standard of customer care.

Proud sponsors of the
Westpac Rescue Helicopter

rescue helicopter sponsor logo

The Insurance Place has been a financial supporter of Auckland’s Westpac Rescue Helicopter service for over 15 years. What we love most about this corporate sponsorship is that we are backing the team who save lives. These people are making the world a better place. While the Trust receives some government funding, it relies heavily on the community for support.

We are proud to play our part.